Our Certification Standards

Fairtrade

We are an active supporter of Fairtrade with registered producers in flowers and tea. Our trading, processing and packing businesses are registered licensees, giving our customers and consumers a complete Fairtrade supply chain.

All producers who supply Fairtrade products are inspected and certified by FLO-cert. They receive a minimum price to cover the cost of sustainable production as well as an extra premium that is invested in social or economic development projects.

Products traded under fair-trade conditions and standards are labelled with a Fairtrade Mark to guarantee that producers are getting a fair deal.

Certifications

We are committed to working with customers to ensure that we have, and maintain, the highest qualities and standards in our operations.

Our producer sites are subject to a range of ethical and environmental audits such as Fairtrade Labelling Organisation-Cert (FLO-Cert), Kenya Flower Council (KFC) – Gold Standard, EurepGap, which develops standards for the global certification of good agricultural practices, and the Ethical Tea Partnership as well as specific customer-related audits.

Our Beverages business in the UK is a founding member of the Ethical Tea Partnership (ETP) and is also an active member of the Ethical Trading Initiative (ETI), which promotes international labour standards in the supply chain.

On product stewardship, our sites have Hazard Analysis Critical Control Point (HACCP) systems to ensure high standards of food safety and we are active members of industry regulatory bodies advising on product standards and promoting product safety.